How to Use Nationwide Legal
Nationwide Legal is a legal service provider that offers a wide range of services related to legal and official document access, such as court filing, name change, and background check services. The service provides an online gateway for individuals or businesses to easily access various legal documents and records across the United States without the need for a physical visit to a courthouse or legal office.
Individuals seeking legal solutions such as name change services can easily navigate Nationwide Legal’s online platform, where they can seamlessly place an order for documents or services of their choice. With Nationwide Legal , customers are guided through the process of choosing the right service, completing the corresponding paperwork, and making payments without stepping foot outside their homes.
Businesses that require access to legal documents from across the country, including license verification or background checks on employees or business partners, also find the query feature especially useful and user-friendly.
In a world where the nature of work can require individuals to travel constantly or where companies employ remote workers, having access to professional and affordable legal services on hand through Nationwide Legal is a necessity.
Nationwide Legal Login Steps
To access the Nationwide Legal platform, users must first log in with their authorized credentials. The login page can be found by visiting the Nationwide Legal website homepage and clicking on the "Log In" button located in the top right corner of the page. This will direct you to the Nationwide Legal Sign In Page. Here you will need to enter your username and password. If you do not have an account, you will need to create one by following the instructions on the screen. If you have forgotten your password, there is also a link on the login page to help you reset your credentials. Once you have entered your credentials, click on the "Sign In" button to proceed. If your credentials are accepted, you will be taken to your Nationwide Legal Dashboard where you can access available services. Please note that the access to services will depend on the level of your authorization.
Nationwide Legal Login Common Problems and Their Solutions
Users may occasionally experience login problems when attempting to access the Nationwide Legal platform. Below are some common issues and potential workarounds. If these do not resolve the problem, though, reach out for further technical support.
1. Incorrect Browser
Nationwide Legal is compatible with most modern browsers, but its functionality may be compromised with Internet Explorer. We recommend either Mozilla Firefox or Google Chrome for optimum security and compatibility.
2. Browser Zoom Level
Make sure that your browser zoom level is set to 100%. Zooming in or out may disrupt the login process.
3. Browser Cache/Cookies
Internet Explorer especially relies on cookies, which can become corrupted or disrupted over time. If you have had a Nationwide Legal login in the past, the old cookie may be causing issues. Delete your cookies/cache folder for Internet Explorer, Mozilla Firefox, and Google Chrome, in order to start fresh with this website. Click the link of your browser for instructions on how to delete cookies/caches: Internet Explorer, Mozilla Firefox, Google Chrome.
4. Disable 3rd Party Add-Ins/Extensions
Sometimes third-party add-ins interfere with the display of secure sites. Disable these and try again. If you are not sure how to disable your third-party add-ins or browser extensions for Internet Explorer, Mozilla Firefox, and Google Chrome, read about it here: Internet Explorer, Mozilla Firefox, Google Chrome.
5. Custom Security Settings
If you have configured your security settings to high or very high, then some content may not appear. Reset them to default, as described here: Internet Explorer, Mozilla Firefox, Google Chrome. Alternatively, follow the instructions described under the section on how to add Nationwide Legal as a trusted site.
Secure Your Nationwide Legal Account
As a user of Nationwide Legal’s online account access services, it is vital to ensure the security of your personal information and online transactions. Below are several steps you can take to safeguard your account and information. The most important step you can take to protect your account is to create a robust password when establishing your account. The password must be 8-20 characters long and must contain at least one upper case character, one number, and one of the following: special character, !@#$%^&*. The password must not contain the userID or first or last name of the user. While creating a strong password is imperative, ensuring that the password is not easily guessed by someone who knows you or your personal information is equally important. This means avoiding easily found information such as your date of birth, birthday, or the name of your pet. Also, avoid using dictionary words and letter/number combinations like "abcd1" and "password1." Lastly, it is equally important to avoid using the same password for multiple accounts, whether they be Nationwide Legal accounts or other online accounts. Two-factor authentication is an added level of security that protects your account from unauthorized access. Nationwide Legal uses two-factor authentication when logging into your account on a new device or location to ensure security of your account. Two factor authentication requires an app (e.g. Google Authenticator) to be downloaded to your phone, a one-time code is generated that must be entered to access your account.
How to Use the Nationwide Legal Dashboard
Once logged in to Nationwide Legal, you will be presented with a sophisticated dashboard that provides easy access to the NationWide Legal features and modules available to you. You may customize your dashboard by dragging and dropping items on the screen to position the applications as you like. The dashboard also includes a box for alerts and notifications that will keep you informed on important events pertinent to your businesses.
The dashboard opens with your "Open Cases". This includes any case where a Service has been ordered but not completed. It also includes any case that has been paid for and is either with the Court awaiting a hearing or in the execution process. The dashboard lists who the case is assigned to and the date the case was ordered.
The "Executed Cases" box is a list of all the Services that have been paid for and are either awaiting payment to the Process Server or awaiting Doctor’s Approval (Court Order) so that we can issue the check. In many cases this box will remain empty because most Orders are executed within a couple of days.
The "Spend Management" box shows expenditures (costs) that have been approved in the system to include minimum amounts held in reserve for regular services. Since Spend Management is for approved expenditures in reserve , the amounts will only show when an approved amount is held in reserve. When you initially log in to the system for the first time, there will be a series of boxes that will allow you to customize your dashboard.
Currently the "Alerts" and "Spend Management" boxes cannot be removed from your dashboard. However, if you wish to remove a box you can drag it off the page.
Nationwide Legal Customer Care and Support
We’ve covered a lot of ground on the Nationwide Legal site, from logging in to resetting your password, and even syncing up your phone. However, you may still have some questions and for that, the Nationwide Legal customer support center is an invaluable tool. The Nationwide Legal customer support center is a call center that employs trained customer service representatives who can answer any questions that you have regarding your account. There are three ways to reach the Nationwide Legal customer center, by phone, by email or by live chat. To reach the Nationwide Legal customer center by phone, all you have to do is call 1-800-835-1112. A trained customer service representative will be happy to speak with you, whether you are experiencing a problem on your Nationwide Legal account, want information about other service like the Nationwide Legal mobile app or just need some assistance with your Nationwide Legal account. If you don’t want to speak directly with a Nationwide Legal customer center representative, there are two options for emailing your questions and concerns. The first is to fill out the contact form that you will find on the Nationwide Legal customer support page. In the form, you will need to provide your name, your email address, your phone number, your address, and your Nationwide Legal account number. After you have filled out that information, you can type your questions or comments into the text box and then just click "submit". The customer service team at Nationwide Legal will respond to your message as quickly as possible. If you would prefer, you can also send an email to [email protected] with your questions and concerns regarding the Nationwide Legal program. As I mentioned earlier, a representative will contact you as quickly as possible with information on the Nationwide Legal login system, the Nationwide Legal mobile app and other programs offered through Nationwide Legal. If you would rather talk right away with a real person, the customer support center offers live chat assistance. All it takes is a few simple steps. First you will need to open the Nationwide Legal website and look for the "help icon" that resembles a person with either a green or blue outline and is located towards the bottom right of the screen. Once you have clicked that icon you will then be asked what your Nationwide Legal login issue is or what information you may need. After that you will be asked to provide your name, email address and phone number for follow up. Then you just click "start chat" and a real person will be there in real time to help you with your problem. Whether you prefer email, phone or live chat customer support, the Nationwide Legal customer support center can walk you through the Nationwide Legal login process, give you information on the Nationwide Legal mobile app and app issues or help you with other Nationwide Legal programs.
Nationwide Legal Login Frequently Asked Questions
Can I Use the Same Nationwide Legal login for Multiple Users?
No, each user needs to have an individual Nationwide Legal password. In some cases, we may allow shared logins, but this is very limited.
How do I reset my Nationwide Legal password?
If you have set up your security question, and then recently changed your password, you will be able to answer your security question to change your password.
If you have forgotten your password and haven’t set it up, or have changed it and don’t remember the answer, you will be requested to email our support department from the email of record on the Nationwide Legal account in order to reset your password .
My Account Is Locked. Can You Unlock It for Me?
We can’t unlock locked accounts. The Nationwide Legal system is setup with multiple security measures in place to protect all users. We have it set up this way to avoid any unauthorized access to our secure information.
In order to unlock your account, you will have to enter your correct username and password combination for three consecutive attempts. After three incorrect attempts, the account will be locked for an hour. If you are still unable to access your account after 3 incorrect attempts, you can contact our support directly at [email protected] and we will reach out to you after 8:00am in the morning.